These Terms and Conditions govern your membership of the Urban Life panel. You should also read the Privacy Policy, Prize Draw Rules and the Website Terms and Conditions all of which form part of this agreement.
1 MEMBERSHIP OF THE PANEL
1.1 The Urban Life study is administered by Kantar Media c/o BMRB Ltd (Ealing Gateway, 26-30 Uxbridge Road, Ealing, London, W2 2BP, Company No. 275304). Kantar Media manage a small network of partners involved in conducting research on the Urban Life Study. These include Kantar Operations (Olympus Avenue Tachbrook Park, Warwick, CV34 6RJ), TNS Operations (Ealing Gateway, 26-30 Uxbridge Road, Ealing, London, W2 2BP) and WNS at Kantar Operations (Based in Gurgaon, India). These companies will hereafter be referred to as "Kantar Media" and can be contacted by email at helpdesk@myurbanlife.com
1.2 You must be 16 years old or over and resident within Great Britain (England, Scotland and Wales) to register with the Urban Life Study.
1.3 Membership to the Urban Life study is free. Membership is personal to you and is not transferable to any third party.
1.4 You may only join once. Kantar Media reserves the right to refuse your membership application.
1.5 In accordance with scientific market research techniques, we need a specific number of panellists for each gender, age group and region so we may have to refuse applications on this basis.
1.6 Membership entitles you to various incentives, including prize draws, promotions, and other programs provided by Kantar Media and Metro. Additional terms and conditions will apply to these promotions and offers, and you should monitor the Urban Life website from time to time for details. Details of these promotions may also be emailed direct to you.
1.7 Kantar Media shall not be liable for any losses, costs or expenses, howsoever caused, arising out of your membership of the panel (including indirect, consequential or incidental losses or damages).
2 YOUR DETAILS
2.1 You will be asked to provide a personal email address in order to register with the Urban Life study. Kantar Media will not be liable for any unauthorised use of your account, which includes unauthorised use of your email address.
2.2 You will be responsible for ensuring that any and all details held about you by Kantar Media (including your email address) are kept up-to-date and correct.
2.3 You undertake that all information you give as a panellist will be true and accurate, and will not be false or misleading.
2.4 By submitting your application to become a member of the Urban Life study, you agree that if you should win a prize then Metro will be provided with your contact details in order to deliver that prize.
2.5 By submitting your application to become a member of the Urban Life study, you consent to Kantar Media and Virtual Surveys holding, storing, processing, and using the information you submit for the purposes of market research. You are referred to the Privacy Policy in this respect, which forms part of these Membership Terms and Conditions.
3 THE WEBSITE
3.1 Any information on this website is up-to-date at the time it is posted but is subject to subsequent variation, without notice or liability.
3.2 The views and opinions contained on the Website are not necessarily those of Kantar Media or Metro. The terms governing your use of the Urban Life website are set out in the Website Terms and Conditions. Your use of this website constitutes your agreement to be bound by the Website Terms and Conditions. If you do not agree to the Website Terms and Conditions, you may not access or otherwise use the website.
4 TERMINATION
4.1 Kantar Media may terminate your membership immediately, by notifying you by email if one of the following events take place
4.4.1 You breach any of the Terms and Conditions (including any terms found in the Privacy Policy, Prize Draw Rules and Website Terms); or
4.4.2 You misuse your membership of the Urban Life study, or use it for any improper purpose; or
4.4.3 Kantar Media 's right to process and use information which is necessary to carry out the Urban Life study is legally withdrawn by law or otherwise.
4.2 Kantar Media may also terminate your membership on one month's notice by email, without specifying a reason.
4.3 If you no longer wish to receive emails from Kantar Media about this or any survey, please click on the following link, type "opt-out" or “unsubscribe” in the subject box and press send.
4.4 You may terminate your membership to the Urban Life study on one month's notice by emailing Kantar Media at helpdesk@myurbanlife.com
4.5 If your membership to the Urban Life study is terminated, for whatever reason, all of your entries into members’ benefits, prize draws, promotions, or other programmes offered by Kantar Media, will also be terminated, and you will not be entitled to participate in such programmes.
5 CHANGES TO AND TERMINATION OF THE URBAN LIFE STUDY
5.1 Kantar Media reserves the right to change, add or remove terms from these Terms and Conditions. Kantar Media shall notify you by email in the event that these Terms and Conditions change.
5.2 You should check these pages for changes frequently. Your continued access of the Website after such changes conclusively demonstrates your acceptance of those changes.
6 COMMUNICATION
6.1 Any communication or notices to be given under these Terms and Conditions shall be by email.
6.2 You can email Kantar Media at helpdesk@myurbanlife.com.
6.3 You are responsible for ensuring that Kantar Media has your current, correct, up-to-date email address. Notices and communications under this agreement shall be effective and deemed delivered immediately if sent by email to the last known email address of the other party.
7 JURISDICTION
7.1 Save where these Terms and Conditions have been varied by Kantar Media in writing, these Terms and Conditions, the Privacy Policy, the Prize Draw Rules and the Website Terms and Conditions constitute the entire agreement between you and Kantar Media regarding membership of the Urban Life panel.
7.2 These terms and conditions shall be governed by English law, and the English courts shall have exclusive jurisdiction, save in respect of enforcement of judgements where their jurisdiction shall be non-exclusive.