BMRB would like to thank you for taking part in this confidential Market Research. We are not trying to sell or promote anything. This is a marketing research study using scientific methods and we promise that, in obtaining your cooperation, we will not mislead you about the nature of the research or the use that will be made of the findings.

The answers you give us will be treated as Confidential unless you have given your consent to the contrary. In the relatively few instances where we ask you for permission to pass data on in a form which allows you to be personally identified, we will ensure that the information will be used only for the purposes stated. We will not send you unsolicited mail or pass on your e-mail addresses to others for this purpose. If we want to send you future e-mail, we will ask your explicit permission for this.

As with all forms of marketing and opinion research, your co-operation is voluntary at all times. No personal information is sought from or about you, without your prior knowledge and agreement. You are entitled at any stage of the interview, or subsequently, to ask that part or all of the record of your interview be destroyed or deleted. Wherever reasonable and practical, we will carry out such a request.

We got your email address from the Metro web site when you registered to participate in the panel. BMRB will not knowingly send e-mail to people who have not consented to helping in research. If you no longer wish to receive emails from BMRB about this survey, please click on the following link, type 'opt-out' in the subject box and press send. helpdesk@myurbanlife.com

We have used a unique URL system which allows you to stop the survey half way through and then link again from the email invite to join the survey at the place where you left off. The storage of any information that has been entered by you before you have completed the full survey is held on a secure server.

We try our best not to interview children without first getting the permission of their parents.

Our web site has security measures in place to protect the loss, misuse, and alteration of the information under our control. Only authorised employees have access to the information you provide us. They have access only for data analysis and quality control purposes.

You can contact us at helpdesk@myurbanlife.com to discuss any problems with this survey. You can find out more about us at www.bmrb.co.uk. We are members of the Market Research Society (www.mrs.org) and follow their code of conduct for market research. We are also adherents to the ICC/ESOMAR International Code of Marketing and Social Research Practice (www.esomar.nl).